Parvathi, S. J. ; Rema, M. ; Mohan, V. (1999) Why hospitals should go in for ISO 9002 Certification ? Hospital Administration, 26 . pp. 148-154. ISSN 0018-5523
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Abstract
Till recently ISO 9002 certification was restricted to the Industrial sector with improvements in out look of hospitals and increased consumer awareness hospitals have now started working towards ISO 9002 certification. In a service industry like hospitals ISO 9002 certification has tremendous benefits and applications and this article addresses these issues.
| Item Type: | Article |
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| Source: | Copyright of this article belongs to American College of Hospital Administrators. |
| ID Code: | 92625 |
| Deposited On: | 01 Jun 2012 12:16 |
| Last Modified: | 19 May 2016 05:58 |
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