Knowledge management maturity model: an engineering approach

Abstract

Knowledge Management Maturity Model is a structured approach for implementing knowledge management. It can also be considered as engineering of knowledge management Many practitioners and researchers have developed knowledge management maturity models, which have many strengths and inadequacies. This paper attempts to develop a new model combining the strengths and eliminating the inadequacies of the existing models, with flexibility, adaptability and practical usability as the core objectives. The concept of Key Maturity Indicator is introduced which makes the model more flexible.