Information governance requirements in dynamic business networking

Abstract

Purpose – The purpose of this paper is to identify information governance (IG) requirements in the context of dynamic business networking (BN). Design/methodology/approach – For the identification of IG requirements a systematic literature review is conducted. The practical significance of identified IG requirements is evaluated through a case study. Findings – A comprehensive list of IG requirements in dynamic BN is identified. These requirements are classified in information quality, information security, and metadata domains. The conducted case study demonstrates information exchange issues in a real world dynamic BN that reflects the practical significance of the identified IG requirements. Research limitations/implications – Exploiting emerging market opportunities through a dynamic BN necessitates the realization of a comprehensive IG program within the network. Otherwise, information exchange related risks can interrupt the operations in a BN. In this research the authors concentrate on interactions between parties within a BN. The interactions with customers for the co-creation of value are not addressed directly. Although the conducted case study reflects the practical significance of the identified IG requirements clearly, more empirical study is needed for prioritizing these IG requirements. Practical implications – The governor of a BN needs to balance between the value obtained from dynamic networked interactions and the risk evolving from the dynamic inter-organizational information exchange. Originality/value – The comprehensive list of IG requirements that are identified in this research can be used to develop an IG program that enables high quality and secure information exchange in a dynamic BN.